A Queensland mother says she almost lost her daughter after the teenager was left for 10 hours with internal bleeding earlier this year.
Camryn Maguire is still traumatised by her care at Caboolture Hospital — an ordeal that cost her an ovary.
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“That was absolutely disgusting,” her mother Kyleigh Maguire told 7NEWS.
“That they could leave a 16-year-old girl internally bleeding, to death.”
Camryn went to the hospital on February 20, suffering intense stomach pains.
The teenager is a haemophiliac, and needs life-saving medication to clot her blood.
“They’ve treated her before,” Kyleigh said. “So they know her name, they know what they have to do, and they just failed.”
Camryn Maguire, 16, was allegedly left untreated for ten hours at Caboolture Hospital while suffering from internal bleeding. Credit: 7NEWS
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Kyleigh picked Camryn up from a friend’s house on February 20 about 6am, when the teen complained about severe stomach pains.
An ambulance was first called for the teenager at 7am. An ambulance arrived at the family’s home for Camryn at 11am, and took her to Caboolture Hospital’s emergency department.
But it was another six hours before a scan was taken at 5pm, detecting the internal bleeding.
Camryn’s brother Kydin Maguire then called the emergency department about 6.30pm, trying to get an update about his sister’s care.
He expressed his concerns to staff about his sister’s haemophilia, but said he was transferred multiples times between staff.
When he asked if a haematologist was available at the hospital, he was told there was not.
Kydin then made frantic calls to multiple hospitals in Brisbane, asking for a haematologist to assist his sister by calling Caboolture Hospital.
Kydin asked Caboolture Hospital staff if he could bring in his personal medication for haemophilia treatment so it could be given to Camryn. He said he was told no.
When he called the Royal Brisbane and Women’s Hospital a second time, Kydin said he was urged by staff to invoke Ryan’s Rule — used to escalate a carer’s concerns about a health condition they believe is not being addressed — at Caboolture Hospital.
Camryn Maguire (right) is still traumatised by her experience at Caboolture Hospital, her mother Kyleigh Maguire (left) says. Credit: 7NEWS
Kydin went through the process of invoking Ryan’s Rule, and Camryn was finally given blood-clotting medication about 8.30pm before going into surgery.
Kyleigh filed a complaint about the incident in February. Six months on, she said they had received no information about what caused Camryn’s internal bleeding or why it took so long to detect.
“There’s no answers,” Kyleigh said. “I’ve got no answers … Other than ‘we’ve taken your daughter’s ovary’.”
Camryn is now living in fear of it happening again, her mother said.
Camryn Maguire has not been told what caused her internal bleeding, and now lives in fear of it happening again. Credit: 7NEWS
Metro North Health is working with the family, it told 7NEWS.
“Patients are our No.1 priority,” acting chief executive of Metro North Health Jane Hancock told 7NEWS.
“We consistently strive to meet expectation when it comes to providing high-level care to our community.”
Hancock said she was unable to discuss details of Camryn’s care due to patient confidentiality, but said Metro North Health was “currently working with the family and have further meetings scheduled for this week to discuss their care”.
Kyleigh said she just wants her bright, bubbly daughter back.
“She was training to be a mechanic,” the mum said.
That’s “all out the door” until they get answers, she said.
Even the government agrees that the family should have received answers by now.
“I would expect that the process that happens once a complaint is made is certainly much quicker than that,” Health Minister Shannon Fentiman said.
-With Jacquelin Robson
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